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airSlate WorkFlow

airSlate WorkFlow

Overview

What is airSlate WorkFlow?

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate…

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is airSlate WorkFlow?

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://airslate.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is airSlate WorkFlow?

airSlate is a no-code business automation platform that combines e-signing, no-code robotic process automation, contract negotiation, document generation and web forms into a single business automation platform. WIth it, users can configure and automate a business process and integrate it into multiple systems of record without writing a single line of code.

airSlate WorkFlow Features

  • Supported: web form builder
  • Supported: configurable workflow routing
  • Supported: workflow analytics
  • Supported: legally binding e-signing
  • Supported: proprietary library of bots
  • Supported: no-code integration with other software

airSlate WorkFlow Videos

Workflow automation: Introduction
airSlate - Microsoft Dynamics 365 integration
Workflow automation for Salesforce

airSlate WorkFlow Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

Conga Composer, Nintex Process Platform, and Formstack Forms are common alternatives for airSlate WorkFlow.

Reviewers rate Configurability highest, with a score of 7.5.

The most common users of airSlate WorkFlow are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-18 of 18)
Companies can't remove reviews or game the system. Here's why
Danielle Sullivan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have participant Waivers and Agreements for our events that have to be signed. We will receive 100,000+ so also need to make portions of those forms easily accessible to staff to confirm every attendee has a signed form upon arrival. We use Google Integration to have portions of the form export to a google sheet which updates in real time (other platforms require you to perform a manual download). Using various formulas in google sheets, we're able to distribute the data to the correct staff member(s) so they aren't having to sort through every single row of data. It's a pretty savvy platform. A few things on my wishlist like being able to have conditional forms or by auto filling specific data by using an order number added to the web address.
  • real time exporting to a Google Sheet
  • superior customer service
  • Savvy engineers constantly solving and improving
  • ease of Customization for a non IT person
  • Sometimes bots fail (automation breaks) and unsure of the cause, wish there was a way to re-run the bot manually.
  • Export fields for an individual slate. Currently you have to select a date range and it will export all that are completed within that time frame.
  • Bulk Download all slates for a flow.
  • We have a lot of families (multiple kids) would love to see an easy way for fields to "save" and fill out a 2nd or 3rd form.
While there's some things I'd love to see and maybe they will one day, I think this platform is an EXCELLENT choice for someone looking to automate forms. I love not having to manually update a spreadsheet daily, this is more of a set up and forget process although there are times that the automation fails and has to be done manually.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use airSlate (and PDF Filler) in order to automate some of our paperwork processing for various departments within and outside of the Human Resources team.

Because of our success with and use of airSlate for personnel processing, we have assisted our finance department in implementing the use airSlate to automate their capital request and check request processes, as well as our counterparts in the County utilizing airSlate for their personnel processing.
  • The bots are fantastic, so many to use to really increase functionality
  • User friendly for those who are first time users, and the system just gets easier and easier to use with experience
  • The email notifications for bot failures are very much appreciated, we know right away if something is not functioning
  • The customer technical support to assist with flow issues, they are quick to respond and assist until the problem is solved or the flow is functioning as envisioned
  • Regular updates to the platform for improve functionality
  • If this system could provide an easier mass export of flow data, or completed forms
  • Mass exports of flow data requested to be provided to email do not always come through, especially if there is a lot of data, the export just fails with no notification of the failure
  • When scrolling through slates, when the system is loading more, it is easy to lose your place because when the new slates load, the list shifts
I have already recommended this product to other departments within our organization and other people I know working in other administration roles where automation is sought after.

airSlate is great for one off forms, we have used it to automate our gym waiver to be signed off by HR, then sent to our badging team to provide access to the gym facilities to our employees. We do not need to use paper for this process anymore at all.

airSlate is great for requiring attached documents in order to process certain paperwork, meaning that paperwork cannot be submitted without the requested documents being provided. If we process a name change form, we need certain proof, so building the automation through airSlate means we should have a completed set of documents in order to process on our end.

Processing payments is great, we have a flow for our team Water Club and payment can be processed via credit card through the slate rather than trying to track people down for cash.

I wish there was a bot to include individualized documents with a slate before it was sent, the versioning helps, but is not ideal. For example, it is very easy to include a personalized offer letter and job description, dropping fields for signature and date when we send envelopes through DocuSign. It is not as easy to individualize a template within airSlate, so I wish there was a bot that would allow the same functionality of putting person specific documents into a template and adding signable fields prior to sending.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Since Covid has forced a lot of things to move online, airSlate has come in handy with making a lot of work flow virtually. The ability to have more than one signer and multiple steps has been very useful to the organization. airSlate is used for things that require only one person, to forms that are used by hundreds or even thousands of employees at a time.
  • Tech support.
  • Ease of use.
  • Configurability.
  • On occasion, bots need to be reset/removed in order to work.
  • I wish there was a way to add a quick document before sending something out similar to DocuSign envelopes. Versioning is very helpful but I do wish there was a way to prepare a form for sending, add in a quickly customized document and a field or two, and send it to just that person.
  • Being able to assign fields while in the field editor would be helpful!
Well suited for forms that need to be signed by one or more people (ie multiple levels of managers). Great to keep all completed slates in one section so that you can find what was completed and where. It does get a bit tricky with routing when it's a bit of back and forth.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We installed airSlate a few months ago for the main use case of automatically sending documents to our volunteers, receiving them back, and having (some of) the data flow automatically into Salesforce. But we've already found a couple of other use cases: sending invoices to "customers" and using the permanent link feature to allow some of our stakeholders to send us certain information whenever they need to update it.
  • Support: Prompt response and excellent follow-through.
  • (Mostly) intuitive setup: Once you get the hang of it, building flows is pretty straightforward.
  • Flexible: Ideas for new use cases keep coming up.
  • Field mapping to Salesforce is precise but a bit fidgety. Would be nice to be able to do it on the form builder instead of in a separate bot.
  • Fillable fields in PDFs are ugly. It would be nice if font size/spacing/alignment actually matched the document.
We have a group of users that send out a series of forms to potential volunteers. We were able to configure flow templates in airSlate that would send/not send a select group of documents based on data received from Salesforce. Once the documents are complete, some of the data flows back into Salesforce while the documents themselves are stored in Google Drive. From the users' standpoint, this has been seamless and wonderful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used airSlate to automate much of our documentation that require multiple people to sign off on. We also utilize it to store information from documents in secure excel files. The scope right now is limited to current employees and some vendors we utilize. In the future we are hoping to add customer integration.
  • Storing fields in excel documents
  • User-friendly flow designs
  • Lots of useful bots for automating further
  • The emails that generate from flows are sometimes very slow to process
  • If a flow fails at a certain step, sometimes we do not get alerted by airSlate
  • Adding a bot that can only pull and allow certain values from a dictionary to populate a certain field in a flow
It is very well-suited for intra-office communication and automation of processes such as sign-off and document storage. It is not very well suited, at the moment, for customer interfacing. In order for this to be accomplished for us we would need some more specific integrations such as being alerted right away if something fails so we can reach out to our customers, as well as being more specific in how we can limit field answers (ie only values from a certain dictionary).
March 22, 2023

airSlate Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used for Contract signing and we are looking to use for other purposes also. We are pulling data from database, filling up our contracts and once completed storing all signed copy in our sharepoint. Plus, it also integrated with our CRM. All these have simplified our process and we are looking to use Airslate for other business process.
  • Integration
  • Flow
  • Automation
  • Reporting
It's well suited for sending pdf and creating automation with database, CRM. Sending pdf document to customer and tracking their signed copy is tedious. It's a lot of step. With airslate, we have been able to improve this process.
March 21, 2023

Stuck with it

Score 2 out of 10
Vetted Review
Verified User
Incentivized
Use it for trial reviews and consent. typically <50 people
  • management of flow
  • electronic signature
  • Customer service is only text based and slow
  • general use of the service is clunky and seems thrown together
  • DocuSign is much easier but now my forms are on airSlate and hard to take back
  • editing or swapping out individual forms is hard
best for complex workflows that need to be simplified and automated.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
airSlate was an amazing piece of technology for our firm. We were looking for an automated way to create PDF reports and pull information out of Salesforce. airSlate answered all of those needs for us. We were able to find other uses for airSlate when we were looking for a new way to create web forms. We can now easily create webforms and have the information upload directly into Salesforce.
  • Sync up with Salesforce to pull information out and put information back in
  • Create PDF reports
  • Create beautiful webforms that syncs with our data
  • More bots with integrations
  • Deeper Salesforce integrations
  • More webform tools and options
airSlate has been a great end-to-end tool for us. We use it to collect customer intake data. They can include personal information and upload documents to us. We then use it monthly to deliver financial reports back to clients. It syncs with our CRM (Salesforce) and automatically loads client information into the webform/reports and delivers them as necessary.
March 21, 2023

Success!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
signature on applications
  • Sharing the link to more than one signer
  • option to make changes
  • should have the option to request the client's name and just not email address
  • FRENCH
As this has been accepted as well as DocuSign, much easier to use than having to do a wet signature.

Would be great if there was an option to have as a secured page when sending
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use airSlate to streamline administrative processes to keep overhead costs low. We aim to keep compensation as high as we can so we automate a lot of tasks and embed forms on our website for employees and clients to access to avoid losing productivity by sending a lot of emails and otherwise pushing out documents manually. We use airSlate in nearly all areas of the practice.
  • Responsiveness to support requests
  • Completed forms integrate into the pre-existing pdf nicely
  • Easy to populate date into google sheets and to store via google drive
  • I really would like to have a more searchable database of help topics- searching the forum right now isn't helpful and I end up going to google to find airSlate help topics. I would really prefer to find support on my own rather than reach out to the support team but it doesn't seem that the articles are indexed in a way that they will show up in search results through the airSlate site.
  • More options for conditional formatting
  • More options to customize the appearance of forms
It seems best for documents, forms and processes that are "static" and used long term over and over. It is less user friendly when there's just one doc to get completed and signed (there's no speedy option to easily set up a one-time document to sign and push out to a recipient without going through several steps). It is possible, though, which I appreciate and for our purposes it works well enough to get a random single document signed without beig terribly cumbersome- it's just cumbersome enough that I'd rather not deal with it when we have those one-off forms. It would be amazing if there were an express lane option for this situation.
SEAN SIEMEN | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use airSlate for contracts, to sign tax returns, and to collect and distribute payroll information from our clients and to our clients. Originally, the hope was to streamline the signature, document distribution and warehousing of contracts, tax returns, and payroll data. The challenge we encountered with airSlate had more to do with the learning curve than with anything else. We wanted to automate the payroll forms in particular and we just could not get it to reliably work for us in that way. Now we have a more stripped down approach to those documents that works for the most part and at least puts the data we need within reach of our team. It seems like every software company is now using descriptors like "workspace" for what they do, airSlate is no different. This is not well defined in the helps files neither is it clear when you're there in the app. You can create a workspace for every client but each a separately billed platform and there is no sorting to easily distribute between different types of documents. The distribution of users is also weak and uncustomizable. The only way to make it work for everyone is to make everyone an admin which defeats the purpose.
  • Contracts and signatures all in one place
  • Bot automation with a learning curve
  • Bot automation is not as easy to understand as represented
  • Each workspace is a separately billed space but there are no sub-workspaces
  • Actual customization of roles - Admin role is the best default for everyone in your team if you want to do less than "do everything for everyone".
If you or your staff understand bots well, this will probably work really well for a lot of things including signatures to document distribution. IF you understand it. If you don't have someone you can either rely on or pay to set that up for you as you hope for then expect to spend a lot of time setting up all of your documents the first time and also be prepared to be frustrated that everything that seems to make sense in one part does not work in the next. The excitement of being able to build one form for all employee forms in one pass just wouldn't work, especially if I had two places on the same form that asked for the same data bit from the input forms, such as the employee name on form i9. If you're like me, you can only spend so much time building a form that physically already exists before you lose the value of the airSlate digital version.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize airSlate to help us with various workflows across the organization. In our setting, we have a need to fill out multiple different forms, from 30+ offices (and remote workers), so having something online that can help us with e-signature has been huge. Plus, some of these forms need to be filled out and/or signed by different parties, who may or may not be in the same office setting. We have been able to accomplish this along with many other things using airSlate's flows and templates.
  • Assignment of fields on a form
  • e-signature by multiple parties
  • Automation of workflows
  • Status notifications
  • Interface takes some getting used to at first
  • Permission management can be very tricky, as it sometimes has to be set in multiple places
  • Would like to see ability to preview attachments that were uploaded to a form
Great for low code developers or IT professionals who need to accomplish document or form based workflows and automation for their team or company.
May be a slightly steep learning curve for those less technically minded, and also may be lacking in some functionality for high level developers who want to be able to granularly modify their flows.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use airSlate to support our Volunteer Management workflow. airSlate helps to minimize redundancy of work, minimizes the need for paper, creates a more efficient way for a form to move from one person to another. We probably have more than 100 applications go through our workflow in a year.
  • expedites the move of an electronic document through a workflow
  • captures a secure e-signature
  • allows for multiple conditions for differing workflow paths
  • terminology is misleading and not clearly defined.
  • not allowed to copy on HTML document from one flow to a different flow. you rebuild from scratch in the new flow.
  • glitches within bots occur often
airSlate is a great one stop shop for automating workflows and capturing e-signatures securely. I rated it as a six simply due to the enormous learning curve. It took our organization almost three years to reach a point of effective use of the tool. There are too many options that are not clearly defined. The training is too in the weeds that it loses its effectiveness. The support team is great and very helpful. However, the average time it takes them to help you through a problem is about 1 - 2 hours.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use airSlate as a rostering system to keep track of attendance for classes.
  • Customer service
  • Great addons to their firms that help link other tools to airslate
  • Very reliable
Great for form building and linking to other tools to make the forms work real well
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it mainly for our onboarding and recruiting process to complete onboarding paperwork and employment applications.
  • Ease of use by applicant to fill out form.
  • Can export data to CSV.
  • Form fields are pretty customizable.
  • The editing of PDF functionality can be more robust.
  • Mass sending of slates, such as with QR code.
  • When making a change to a flow document with fields, not having to start completely over from scratch but being able to easily copy field settings to new flow.
It's great for your basic user and for the flow functionality. The form fields are very customizable.
It's not that great if your process is constantly changing as it is not easy to add pages to a current document. You have to upload an entirely new document and start the form fields from scratch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The airSlate platform provides a simple interface which enabled us to automate complex documentation processes in the Service Department. We currently use airSlate for filling out data sheets during instrument installations and preventive maintenance. By integrating airSlate and Salesforce, we are able to automatically include our completed datasheets in the Salesforce Case eliminating the need for extra manual steps by Field Service Engineers. This integration has the added benefit of prepopulating some of the form fields on the datasheets with Salesforce data specific to the customer account. Service Administrators can send datasheets to Service Engineers with the click of a button from within Salesforce.
  • The airSlate interface is very easy to use. Creating new forms or updating existing ones is way less challenging than other similar platforms.
  • airSlate integration with other platforms is straightforward and doesn't require special unique code.
  • The look and feel of the user interface is clean and inviting.
  • Although airSlate is constantly making improvements, I'd like to see additional features allowing a content creator to save formatting profiles.
  • Improved platform home page customizations would be helpful but not necessary.
  • The ability to set a password expiration time is needed but it's very possible this is addressed when using SSO.
airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials.

airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using airSlate as an end-to-end document handling solution. Early this year I tested several similar solutions to solve the problem of collecting a request form with multiple layers of feedback and approval required. airSlate was the best of the three I tested. Now data is collected for analysis and the completed form returns to the applicant.
  • Customer service is fast and skilled.
  • Product is easy for non-programmers to use straight from templates.
  • Cost is reasonable when compared to other comparable products.
  • Interface is clean.
  • Terminology within airSlate needs some interpretation.
  • Would like to see a wider assortment of widgets for use on forms and expanded HTML support.
  • They are a startup seeking funding which also means there are many requests, like this one, for customer feedback. I bought the product, that's the feedback.
We needed a product that had more power than Google Forms. This product is well suited to those looking for a deeper tool kit than the one that comes with Google Forms. Feeding the form back to the user and collecting user data in a central sheet were crucial for our needs. Any company with similar needs would find this a worthwhile product to explore. The integrations with Google Workspace, like Sheets, Mail and Calendar, were pivotal for us as well. There may be situations that demand higher security/authorisation that available here, but for our high school this tool works well.
February 12, 2021

A solution like no other!

Brian Del Terzo Credilife® | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using airSlate as a workflow management and new-business-onboarding solution.
  • Scripting and content disclosures for customer service during implementation
  • Unlimited customization to suit any organization's needs
  • Integration with electronic signature capabilities suitable for any new client enrollment process
  • The mobile signing process needs improvement for more involved agreements with multiple signature locations
  • Dumbing down the html rules for those who would like to include rich text
  • Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects
Onboarding a new client is the most important, the most expensive, and the most time consuming aspect of preparing a client for success.

Understanding that it is essential, a client is set up properly. From creating new contacts to billing, product preparation, and delivery, airSlate provides a solution that significantly reduces the likelihood of human error.
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